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Hair Specification
Shipping & Delivery
Pre-orders require 5–8 working days for processing and an additional 3–5 working days for UK delivery.
You will receive a tracking email once your order has been dispatched. Pre-orders are only available within the UK at this time.
We currently offer Standard Postal Delivery or Pickup from our location for customers within a 50-mile radius. Please ensure your address is correct, as we cannot be responsible for delays or lost parcels due to incorrect details. For more details, please review our full Shipping and Delivery Policy. For any questions, please contact us.
Returns & Refunds
Due to hygiene reasons and the custom nature of pre-orders, all sales are final and returns or cancellations are not accepted. Please review your order carefully before purchasing. If an error occurs on our part, we will cover any return shipping costs and process a refund or replacement as appropriate. For more details, please see our full Return and Refund Policy.
Hair Care Tips
To keep you hair extensions looking their best, it's important to follow a consistent hair care routine. Use sulfate- free products, avoid excessive heat, and gently detangle your hair daily to prevent matting or breakage.
For full detailed guidance, please refer to our Hair Care Guide.